Terms of service

Overview

This website is operated by Still Waters Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Still Waters Jewellery.

By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service, together with any policies referenced herein, including our Privacy Policy and Returns Policy.

If you do not agree with these Terms, you must not use this website.

Our store is hosted on Shopify Inc., which provides the ecommerce platform through which we sell our products.


Online Store Terms

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

You may not use our products for any unlawful purpose or in breach of any applicable UK law.

We reserve the right to refuse service to anyone at our discretion.


Products & Pricing

All products are subject to availability.

We reserve the right to:

• Modify or discontinue products
• Change pricing without notice
• Limit quantities per order

We make every effort to display products accurately, however colours may vary depending on your device.

Nothing in these Terms affects your statutory rights under UK consumer law.


Orders & Billing

We reserve the right to cancel or refuse any order at our discretion.

You agree to provide accurate and complete information when placing an order. Failure to do so may result in cancellation.

Delivery timeframes are estimates only and may vary.


Returns & Refunds

Please refer to our Returns Policy for full details regarding returns, refunds and faulty goods.


Intellectual Property

All content on this website, including text, images and branding, is the property of Still Waters Jewellery and may not be reproduced without written permission.


Third-Party Services

We may use third-party tools and services (including Shopify, payment processors and analytics providers). We are not responsible for the content or practices of third-party websites.


Limitation of Liability

We do not guarantee that the website will be uninterrupted or error-free.

To the fullest extent permitted by law, Still Waters Jewellery shall not be liable for any indirect or consequential loss arising from the use of this website or our products.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.


Governing Law

These Terms are governed by the laws of England and Wales.


Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.


Contact Information

If you have any questions regarding these Terms, please contact:

support@stillwatersjewellery.co.uk